Privacy Policy
This privacy policy explains how TradeDesk, a brand operated by Equivestor Capital Relations Limited, handles personal data when you visit this website or contact us about our services.
Who we are
TradeDesk is a UK-focused service for trades businesses. If you have any questions about this privacy policy or how your information is handled, you can contact us at hello@tradedesk.co.uk.
What information we may collect
- Information you choose to provide when you contact us, such as your name, phone number, email address, trade, service area, and enquiry details.
- Technical information needed to operate and secure the website, such as basic device or browser data made available by your web request.
- Your cookie preference, if you interact with our cookie banner.
How we use your information
- To respond to enquiries and discuss our services.
- To arrange and deliver demos.
- To operate, secure, and improve the website.
- To comply with legal or regulatory obligations.
Our lawful bases
- Legitimate interests, where we need to respond to business enquiries and run the website responsibly.
- Steps before entering into a contract, where you contact us about buying TradeDesk services.
- Legal obligation, where we need to keep records or respond to lawful requests.
- Consent, where consent is required for non-essential cookies or similar technologies.
How long we keep information
We keep personal information only for as long as we need it for the purpose it was collected, including handling enquiries, providing services, keeping appropriate business records, and meeting legal obligations.
Sharing information
We may share information with service providers who help us operate the website or deliver our services, where that is necessary and appropriate. We may also share information where required by law.
Your rights
Depending on the circumstances, you may have rights to access your personal data, ask for correction, ask for erasure, object to certain processing, request restriction, or ask for data portability.
Complaints
If you are unhappy with how your personal data is handled, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner's Office (ICO) in the UK.
Updates
We may update this policy from time to time. Any significant changes will be reflected on this page.